Unit Director: H.T. Senior Officer Fadila Abbas Abdel Nabi Al-Awad
The Citizen Affairs Unit is an administrative unit under the Office of the respected Dean, established on 3rd May 2017, to address the concerns of citizens by receiving their requests, issues, suggestions, and inquiries related to the institute and working to resolve them through the relevant authorities. In this context, “citizens” refers to the students, staff (teaching, technical, and administrative), and external visitors of the institute. The unit is considered one of the important and effective ones, as it plays a significant role in providing services to citizens, solving their problems, and meeting their needs as quickly as possible. This unit reflects a civilizational state in developed societies and institutionalized states, strengthening the relationship between the citizen and the institute in a framework of transparency and mutual respect.
Objectives:
Unit’s Operational Mechanism:
Methods to Visit the Unit:
Forms and Requests:
– The electronic window for submitting requests to the Citizen Affairs Unit.
– The form for requests, suggestions, complaints, and meetings with the respected Dean.